Last Updated: 16-2-2026
Welcome to HealthMartHK.com (the “Website”). This Website is operated by IASO Lab Limited (“the Company”, “we”, “our”, or “us”).
We are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong (“PDPO”).
Please read this Privacy Policy carefully to understand how we collect, use, and protect your information.
1. Personal Data We Collect
When you use our Website or place an order, we may collect the following information:
Full name
Contact phone number
Email address
Delivery address
Billing information
Order and purchase history
Account and membership details
IP address and browsing activity
Cookies and usage data
⚠️ We do not store full credit card information. All payment transactions are securely processed by third-party payment providers.
2. Purpose of Collection
Your personal data may be used for the following purposes:
Processing and fulfilling orders
Payment and refund handling
Customer service and after-sales support
Sending order confirmations and shipping notifications
Providing membership rewards and promotional offers
Website analytics and service improvement
Direct marketing communications (only with your consent)
3. Third-Party Service Providers
To operate our business effectively, we may share necessary data with:
Shopline (e-commerce platform provider)
Logistics providers (e.g., courier services)
Third-party payment gateways
Google Analytics and Meta Pixel (for analytics and advertising optimization)
These service providers are required to maintain confidentiality and may only use data for service-related purposes.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve user experience
Analyze website traffic and purchasing behavior
Deliver personalized advertisements
You may disable cookies through your browser settings, but some features of the Website may not function properly.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
6. Data Security
We implement reasonable technical and organizational measures to safeguard your data, including:
SSL encryption
Restricted internal access control
Regular system security updates
7. Access and Correction of Personal Data
Under the PDPO, you have the right to:
Request access to your personal data
Request correction of inaccurate data
To make such a request, please contact:
Company Name: IASO Lab Limited
Website: https://www.healthmarthk.com
Email: cs@healthmarthk.com
Phone: 53649831
8. Direct Marketing
With your consent, we may use your name, email, or phone number to send promotional offers and marketing communications.
You may opt out at any time by:
Clicking the “unsubscribe” link in our emails, or
Contacting our customer service team
9. Minors
Our Website is not intended for individuals under the age of 18. If we become aware that personal data of a minor has been collected, we will take steps to delete it promptly.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. The latest version will be posted on this Website.
